We find billing errors in shipping invoices and tell you what your carrier owes you.
Carriers make billing mistakes. Residential surcharges applied to commercial addresses. Packages billed at the wrong zone. Dimensional weight calculated from dimensions that don't match the package. Duplicate charges on the same tracking number.
Industry benchmarks put recoverable billing errors at 2-5% of annual parcel spend. On $200,000 of shipping, that's $4,000 to $10,000 a year.
Carriers don't refund these automatically. Someone has to find them and file.
1. You send us 45 days of billing data.
From the UPS Billing Center: Invoices → select your date range → Download → 270-column CSV. Takes about three minutes.
2. We audit it.
Every charge line against the carrier's own published rules and your destination data.
3. You get a report.
Every error we find, what it's worth, and what to do about it.
Right now, nothing.
We're building this and we need real invoices to validate against. If you send us data, you get the report and you keep every dollar we find. No contract, no payment, no obligation, and we're not selling you anything.
That's the whole arrangement. We'll tell you plainly when it changes.
Shipping invoices contain charges, weights, and delivery addresses — the same information you already provide to any 3PL, freight auditor, or shipping platform you use. They don't contain payment methods, bank details, or customer payment information.
We'll sign an NDA before you send anything. Just ask.
Email your billing export to support@clawbackpartners.com and we'll send the report back within a few days.
From the UPS Billing Center: Invoices → select 45 days → Download → 270-column CSV.
Want an NDA first? Ask and we'll send one.
Clawback Partners is a Dynamic Axis LLC company in Massachusetts.
Derek Aubie — 15+ years building systems that reconcile messy billing and operational data.
Parcel auditing has always had a floor: the recovery had to cover an analyst's time, so firms wouldn't take you below about a million dollars in annual shipping. That floor is an artifact of labor cost, not of the work. Clawback exists to serve everyone underneath it.